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FAQ
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How do I purchase artwork?Purchasing artwork is a simple and straightforward process. First, browse our online gallery to explore our diverse collection of artists. Once you find a piece that interests you, click on it to read the detailed description, including size, medium, and pricing information. If you decide to proceed with the purchase, click the "Add to Cart" button and follow the on-screen instructions to complete your order through our secure checkout system. You can pay using major credit cards, PayPal, or other accepted payment methods. If you prefer to view the artwork in person or by video contact our customer service team. We're here to help ensure you find the perfect piece for your space.
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Can I commission a custom piece ?Yes, you can commission a custom piece. We understand that sometimes you have specific ideas or requirements for your desired piece. Please contact your preferred artist directly to discuss your commission needs, including details about the project, timelines, and pricing. Our artists are dedicated to working with you to create a unique and personalized piece that meets your vision. If you need assistance selecting an artist or have any other questions, feel free to reach out to our customer service team for guidance.
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Is there a sizing guide?
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How can I advertise my event or call-to-artist opportunities on your site?To advertise your event or call-to-artist opportunity, please email us at Customerservice@blackartistcorner.com subject line - Event/Call-to-artist. Be sure to include the following details: -Event date, time, and location -Requirements for participation -Any other relevant information A team member will review your submission and contact you as soon as possible.
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How is shipping costs determined for purchased items?Shipping costs are determined based on two main factors: the distance the item needs to be shipped and the size of the purchased item. Once you finalize your purchase, our system calculates the shipping fee by considering the delivery address and the item's dimensions and weight. This approach allows us to provide an accurate and fair shipping cost tailored to each order, ensuring you receive the best possible service. If you have any questions or need further assistance with shipping costs, please feel free to contact our customer service team.
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What payment methods do you accept?We strive to provide our customers with the utmost convenience and flexibility. We accept a variety of payment methods to cater to your preferences. You can make payments using major credit and debit cards including Visa, MasterCard, American Express, and Discover. Additionally, we support payments through popular digital wallets such as PayPal and Apple Pay. For those who prefer contactless transactions, we also accept Google Pay. If you have any other specific payment preferences, please feel free to reach out to us, and we will do our best to accommodate your needs. Our goal is to ensure a seamless and hassle-free payment experience for all our valued customers.
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Can I exchange or return a piece of art purchased?Unfortunately, we do not accept exchanges or returns for any pieces of art once they have been purchased. Each artwork is carefully curated and often highly personalized, making it difficult to accommodate returns or exchanges. We encourage you to take your time and carefully select the perfect piece before making a purchase. If you have any questions or need more information about a specific artwork before buying, our customer support team is always available to assist you. Your satisfaction is our priority, and we strive to provide as much assistance as possible in making an informed decision.
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How can I apply for the monthly feature at Black artist corner?We take pride in spotlighting emerging Black artists through our monthly feature at the Black Artist Corner. To apply for this opportunity, please follow these steps: 1. **Visit Our Website:** Navigate to the Black Artist Corner section on our website. 2. **Application Form:** Fill out the online application form available in that section. Ensure you provide accurate and detailed information about your artwork, including your biography, art style, and any notable achievements. 3. **Portfolio Submission:** Attach high-quality images of your work along with descriptions. Ensure that your portfolio reflects your best pieces and demonstrates a range of your artistic abilities. 4. **Review Process:** Our selection committee will review all submissions. We look for originality, artistic merit, and alignment with our monthly themes. 5. **Notification:** If selected, you will be notified via email within 30 days. Detailed instructions regarding the feature, including any additional information we may need, will be provided at that time. We encourage all talented Black artists to apply and share their unique perspectives and creativity. If you have any questions or need further assistance, please contact us directly through the website or call our customer service line. We look forward to discovering and showcasing your exceptional work.
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How do I join the Black Artist Corner?To join the Black Artist Corner, follow these simple steps: 1. **Visit Our Website:** Navigate to our main website, where you'll find a dedicated section for the Black Artist Corner. 2. **Sign Up:** Click on the “Join Now” button located on the Black Artist Corner page. You will be prompted to fill out a registration form with your personal details and artistic information. 3. **Submit Your Portfolio:** Along with your registration, please submit a digital portfolio of your work. This helps us understand your style and the type of art you create. 4. **Approval Process:** Our team will review your application and portfolio. We aim to respond within 5-7 business days. 5. **Confirmation:** Once approved, you will receive a confirmation email with further details and instructions on how to access exclusive resources, network with other artists, and participate in events. We are excited to welcome new artists and look forward to supporting and showcasing your talent! If you have any additional questions, feel free to contact our support team through the website or email us at support@mysite.com.
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